How to Order an Official Transcript
Washington State University has retained Credentials Inc. to accept transcript orders over the Internet. Transcripts ordered through Credentials Inc. are available for pick up or via USPS mail/FEDEX or can be delivered as an Electronic Transcript. If you need assistance with a transcript order, please call Credentials Customer Service at 847-716-3005. If you are uncomfortable placing an order over the Internet, please call Credentials Customer Service at 847-716-3005 to place your transcript request. There is an additional surcharge for placing orders over the telephone.
Official transcripts are not held for grades or degrees. Current students should verify the status of final grades or degrees by reviewing their unofficial transcript prior to ordering an official transcript. For instructions on how to view an unofficial transcript go to the Registrar's web site and in the “myWSU FAQs for Students” section select “How to View Unofficial Transcripts”.
Check the Status of Your ONLINE Order
You may submit a paper order but please note the following limitations:
- Allow 5 business days for official transcript processing by WSU.
- For official transcript sent by mail, please allow additional days for processing by the United States Postal Service (USPS) beyond the initial 5 business day processing time by WSU.
- Electronic Transcripts are not available when using this option.
- Credit card payment is not available when using this option.
- FEDEX is not available when using this option.
If you still wish to submit a paper order please click here.
Choose the campus below through which you wish to process your request and the link will display the paper Transcript Request Form. Complete the paper form and provide it to the appropriate campus Registrar’s Office as directed.
Processing Fees for Official Transcript
- $10 for each official transcript
- Additional fees are charged for FEDEX delivery (available only for online orders)
- Additional fees are charged for placing orders over the telephone (available only through Credentials Inc. transcript services)
Official Transcript Policies
- Official Transcript orders will not be processed until all transcript holds are released.
- In accordance with the Family Educational Rights and Privacy Act of 1974, records may not be released to a third party without the written, signed authorization of the student.
- Student must present a picture I.D. to pick up an official transcript order.
- Current and former students who have access to myWSU may obtain an unofficial transcript through myWSU. Go to Student Homepage > Academic Records > View Unofficial Transcript. If you don’t remember your WSU user name and/or password or need to reset your WSU password please contact Cougtech at firstname.lastname@example.org or 509-335-4357.
Non-WSU, International Transcript Request Form
- Request for Non-WSU, International Transcript This link displays a form which allows you to request a copy of a transcript that was provided to WSU by an international educational institution. Please print the form from your browser, complete it, and return it to us by mail. The fees for this service are displayed on the form.